There is no shortage of insurance companies out there, certainly when it comes to insuring your car. The problem is that they all have various offers, premium structures, and insurance products designed to fit practically any situation. So, how can one tell which is the best car insurance company of the lot?
The good news is that there are indicators that should reveal whether the company being considered is as good as they seem. While charging low car insurance premiums is always important, it is not always the truest sign that the company will look after their customers properly. There are other factors to look at. Of course, getting car insurance is a matter of law, a fact that many companies take advantage of by insisting on less than ideal terms. But with some careful analysis of the policies on offer, and a little bit of research, the best deal from the best company can be found. Here are 3 common giveaway signs.
1. Fast Accident Responses
Arguably the most revealing sign when trying to identify the best car insurance company to sign up to is the speed at which they respond to the needs of their customers after a car accident. Bad companies will make excuses and will delay in assessing a claim in an attempt to avoid paying out.
Take some time to check on the response record of a particular insurance company. This can be done by contacting one of the many consumer associations that exist, who should be aware of any complaints. The Better Business Bureau should also have complaints on file that should impact on their BBB rating - only A1 grade companies should be considered. Remember, as attractive as low car insurance premiums may be, the willingness to react quickly in the interest of their customers is hugely important. Failure to do so means honoring the car insurance terms is less likely.
2. Access To Fast Repairs And Servicing
Even when a car is not written off in an accident, the best car insurance company will be the one that ensures its customers are looked after properly. In some cases, an insurance company will insist their responsibilities do not include organizing or paying for car repairs.
However, an insurance company needs to be something a driver can rely on. Drivers do not want to feel they have been abandoned, especially when the issue is down to money. So, it is worthwhile finding a company that is willing to go the extra mile for their customers. As well as low car insurance premiums, they should be able to offer immediate response and fast car servicing. That way, even if the damage is not too serious, your car insurance policy will ensure a return to the road soon rather than later.
3. Flexibility In Policies
There is no point in an insurance company being rigid in their policies. This is because each person has unique circumstances, and differing needs to match them. The best car insurance company is going to offer a greater level of flexibility in order to reflect that. For example, some insurance companies charge for coverage their customer knows they will never need, or flatly refuse to provide cover for what seems to be a logical expense in the event of an accident.
If the company refuses to listen to reasonable requests, then they show a distinct disrespect for customers. The bottom line is that offering low car insurance premiums is not enough to qualify a company as being a leading option in the market. It is expected that they actually care for their customers too, providing ample and logical car insurance coverage, and having a willingness to bend with the needs they might have.
